T-Mobile Doing Away With Grandfathered Simple Choice Plans To Make Things Easier
T-Mobile, the self declared Uncarrier of the nation, has made a bunch of changes over the months. For those who were already on plans they liked and wanted to continue using, the carrier grandfathered them into the newer plans, leaving them at their previous rate and options though it wasn't available to new users. For some grandfathered subscribers, this is changing.
Word originally surfaced over on HowardForums, where a user posted an image of a T-Mobile letter advising that the subscriber would need to migrate to one of the present rate plans, with one similar to the grandfathered being listed as an option. Those who didn't take any action would see the new rate automatically instituted at a specified date.
Following the letter that surfaced, TMoNews received a statement from the carrier:
"Maintaining thousands of rate plans is the norm in the industry, but we think it creates unnecessary complexity. Simple is better, which is why we're reducing the number of older plans in our systems. We're giving customers on these plans the opportunity to choose a plan that best meets their needs. For the vast majority, their plan will provide similar or better features at a comparable price."
Not all subscribers are happy with the forced change, which isn't surprising given the increase in rates that many will be facing. For this reason, those who don't want to continue with the service can cancel their subscription without being penalized, switching to a different one via T-Mobile or jumping ship entirely for a different carrier.
SOURCE: TMoNews