Plex Cloud Service Will Be Shuttered On November 30

Plex has decided to shutter its cloud server option due to ongoing technical difficulties, the company has revealed. It's disappointing news for users who had frequently requested a cloud option, which enabled subscribers to use a cloud storage account filled with content rather than a local drive.

Plex Cloud was a great idea, one underscoring the company's willingness to give users what they wanted. Unfortunately, the feature was also plagued by issues that Plex has struggled to overcome; as a result, Plex Cloud will be shuttered on November 30th, according to the Plex Cloud FAQ Web page.

The news isn't terribly surprising. Back in February, Plex disabled the ability to create new servers for any new Plex Cloud users. That decision was due to ongoing work with issues including performance and quality trouble. In its most recent update, Plex explained:

We hold ourselves to a high standard, and unfortunately, after a lot of investigation and thought, we haven't found a solution capable of delivering a truly first class Plex experience to Plex Cloud users at a reasonable cost. While we are super bummed about the impact this will have on our happy Cloud users, ending support for it will allow us to focus on improving core functionality, adding new features and content, and delivering on our mission to provide a world-class product that we can all rely on and enjoy.

Plex Cloud was only available to Plex Pass customers, originally launching with only Amazon Drive support, later adding Google Drive, OneDrive, and Dropbox. Of course, other Plex features will remain, and anyone can create their own Plex server using video and audio content saved on a local drive, such as a NAS device or external HDD/SSD.

SOURCE: Plex Cloud FAQ